Refund Policy

Last updated: 10/11/2026

RETURN WINDOW You may return most items within 14 days of delivery for a refund, provided the item is unused, undamaged, and in its original packaging.

NON-RETURNABLE ITEMS

• Items used, installed, or missing original packaging

• Items damaged by improper installation or use

• Gift cards and final-sale items marked as such at checkout

FITMENT AND COMPATIBILITY Please confirm the product fits your vehicle before ordering. Incompatibility with your vehicle is not a defect and does not qualify as a damaged or faulty item. If the item is unused and in original packaging, you may still return it under the standard 14-day window.

HOW TO START A RETURN Email swiftbasket99@gmail.com with your order number, the item you'd like to return, and the reason. We'll reply with return instructions and the return address. Do not send items back without contacting us first, as unauthorized returns may not be refunded.

RETURN SHIPPING COSTS Unless the item arrived damaged or defective, return shipping is paid by the customer. We recommend using a trackable shipping method, as we can't refund items that never reach us.

DAMAGED OR DEFECTIVE ITEMS If your item arrives damaged or defective, contact us within 7 days of delivery with photos and your order number. We'll offer a replacement or a full refund, including any return shipping costs.

REFUND TIMING Once we receive and inspect your return, refunds are issued to the original payment method within 5-10 business days. Shipping charges from the original order are non-refundable unless the item was defective.

CANCELLATIONS Orders can be cancelled for a full refund before they ship. Once shipped, the order is subject to the standard return process.